Management Consultant · AI Strategist

Operational expertise
that delivers results.

20 years advising hospitals, health systems, and healthcare organizations on operations, strategic sourcing, and enterprise transformation — now AI-amplified.

$387M+
Spend Evaluated
$23M+
Opportunities Found
20+
Years Experience
~6%
Avg. Return on Spend
Core Practice
Healthcare Ops Strategic Sourcing Performance Improvement Executive Advisory AI Analytics
$387M+
Healthcare Spend Evaluated
2025–2026 alone
$23M+
Opportunities Identified
Avg. 6% of evaluated spend
20+
Years of Experience
Operations & consulting
~6%
Avg. Return on Spend
Across all engagements
Services

What I do — and how I do it differently.

Deep operational experience across healthcare support services, combined with structured analysis, executive facilitation, and AI-accelerated insight.

01

Healthcare Support Services Strategy

Environmental Services, Patient Transportation, Laundry & Linen, and broader outsourced support services. I help health systems evaluate their model, benchmark performance, and build a strategy that executes at the floor level.

Environmental ServicesPatient TransportLaundry & LinenStaffing Models
02

Strategic Sourcing & Spend Optimization

Rigorous analysis of purchased services spend — benchmarking against market data, identifying financial opportunities, and building the business case that gets leadership to act. $387M evaluated. $23M found.

Spend AnalysisBenchmarkingRFP StrategyVendor Evaluation
03

Operational Performance Improvement

Lean management, throughput optimization, productivity improvement, and service quality. I've run these departments — I know what good looks like and exactly how to get there.

Lean ManagementThroughputProductivityService Quality
04AI-Powered

AI-Assisted Analysis & Workflow

Certified AI practitioner with real-world application. I integrate AI to accelerate research, analysis, and business case development — delivering deeper insight in less time.

AI ResearchWorkflow AutomationExecutive ReportingData Analysis
05

Executive Business Case Development

Financial opportunity assessments, implementation roadmaps, and board-ready presentations built to be clear to a CFO and credible to an operator. From analysis to the decision in one deliverable.

Business CasesROI ModelingBoard PresentationsRoadmaps
06

Enterprise Transformation & Change Management

Operating model redesign, vendor transitions, department launches, and culture change. Whether entering a new healthcare system or standing up operations at a major venue, I bring the structure and experience to get it right — from planning through execution.

Operating ModelsVendor TransitionsSOP DevelopmentChange Management
The AI Advantage

Consulting that moves at the speed of decisions.

I don't just apply AI to sound current. I hold a formal AI certification and have built proprietary tools that compress analysis timelines.

🔍

Accelerated Research & Benchmarking

Market analysis and supplier research that used to take days now takes hours — without losing accuracy.

📈

AI-Driven Financial Modeling

Opportunity identification, ROI modeling, and sensitivity analysis that gives leadership the confidence to act.

🗂️

Executive-Ready Deliverables, Faster

Business cases and roadmaps built to get decisions made — delivered on a timeline that matches your urgency.

See Envoren — my AI platform for operations teams →
AI-Assisted Engagement Analysis
> Analyze ES spend across 4 facilities
Benchmarked $12.4M in purchased services
Identified $1.8M in labor model gap
Flagged 3 contract renewal risks
> Generate executive summary + roadmap
Board-ready deck drafted
12-month implementation roadmap built
Financial model: 6.2% ROI projected
>
Track Record

Results that speak for themselves.

$23M+
Improvement Opportunities Identified
Personally evaluated $387M+ in healthcare support services spend during 2025–2026, surfacing improvements representing ~6% of evaluated spend.
Purchased Services Consulting · 2025–2026
–20 min
Faster Patient Discharge Turnaround
Reduced discharge room turnaround from 100+ minutes to ~80 minutes at a 683-bed hospital, directly improving throughput and revenue cycle.
Touchpoint · Ascension Midtown
#1
Patient Cleanliness Scores in Hospital History
Achieved the highest patient cleanliness scores ever recorded at the facility — while leading through COVID-19 with zero regulatory findings.
Touchpoint · Ascension Midtown
83
Employee Engagement vs. 71 Benchmark
Implemented Lean Management and a culture of recognition that drove engagement 17% above company benchmark across four facilities.
Aramark · Baylor Scott & White
Top 10%
Post-Event Cleanliness at GEODIS Park
Built the complete housekeeping operating model for the largest soccer-specific stadium in the United States and Canada from zero.
Nashville Soccer Club
2
Hospitals Opened from Scratch
Led operational readiness from planning through go-live for a 40-bed LTACH and a 72-bed behavioral health hospital — staffing, SOPs, launch.
Aramark · Dallas–Fort Worth
Experience

20 years. One consistent thread: operational excellence.

2023 – Present
Franklin, TN
Healthcare Consulting
Senior Consultant — Purchased Services
2023 – Present · Franklin, TN
Lead enterprise consulting engagements for hospitals and health systems across Environmental Services, Patient Transportation, Laundry & Linen, and broader purchased services. Advise executive, supply chain, finance, and operational leaders. Integrating AI tools to accelerate insight and improve deliverable quality.
$387M+ spend evaluated$23M+ opportunities identifiedAI Turquoise BeltExecutive advisory
2021 – 2023
Nashville, TN
Nashville Soccer Club · GEODIS Park
Director, Facilities Services
2021 – 2023 · Nashville, TN
Built the complete housekeeping operating model for the largest soccer-specific stadium in the United States and Canada. Designed SOPs, staffing strategy, service frequencies, and vendor partnerships from zero. Consistently achieved post-match cleanliness above the 90th percentile.
Built from zeroTop 10% cleanlinessLargest soccer stadium in US/Canada
2018 – 2021
Nashville, TN
Touchpoint Support Services · Ascension Midtown
Director, Environmental Services
2018 – 2021 · Nashville, TN
683 licensed beds, 45 ORs, 135 FTEs, 7 managers, $7.5M operating budget. Reduced discharge TAT from 100+ to ~80 minutes. Achieved record patient cleanliness scores then led department through COVID-19 with zero regulatory findings.
683-bed · $7.5M budget–20 min discharge TATRecord cleanlinessCOVID-19 leadership
2013 – 2017
Dallas–Fort Worth, TX
Aramark Healthcare · Baylor Scott & White
Director, Environmental Services & Patient Transportation
2013 – 2017 · Dallas–Fort Worth, TX
Four hospital locations. Led operational readiness and go-live for a 40-bed LTACH and a 72-bed behavioral health hospital. Implemented Lean Management, achieved an employee engagement score of 83 vs. a company benchmark of 71.
4 facilities2 hospital openingsEngagement 83 vs. 71Lean implementation
2007 – 2012
Southeast US
Crothall Healthcare
Assistant Director, Environmental Services
2007 – 2012 · Southeast US
Progressed through assignments at Florida Hospital Orlando, Brookwood Medical Center, and Trinity Medical Center — hospitals up to 1,177 beds and teams up to 230 FTEs. Contributed to contract renewals, expanded service scope, and improved patient satisfaction.
Up to 1,177 bedsUp to 230 FTEs3 major health systems
Education & Development

Built on a foundation of continuous learning.

Education
Master of Science, Management
Texas A&M University–Commerce · 2016
Bachelor of Arts
Auburn University · 2007
Professional Development
AI Turquoise Belt AI Certified
Formal certification in AI application for consulting and analytics
Harvard ManageMentor for Established Managers
Harvard Business Publishing
LMS Lean Management System Leadership Training
Operational excellence & continuous improvement
Developing Dynamic Leadership (DDL)
Executive leadership development
Aramark Certified START 7.0 Trainer
Certified to train and develop operational leaders

Ready to find what your organization
is leaving behind?

Whether you're evaluating a support services decision, optimizing purchased services spend, or need a trusted advisor to help leadership align and act — let's talk.

Franklin, TN · Available for engagements nationwide